:root {
  --red: #C81028;
  --red-dark: #A50D20;
  --bg: #eef1f4;
  --panel: #ffffff;
  --panel-2: #f6f7f9;
  --line: #e2e6ec;
  --text: #1d2733;
  --muted: #6a7280;
  --accent: #C81028;
  --accent-dim: #A50D20;
  --green: #1b8a5a;
  --amber: #b7791f;
  --blue: #1d5fbf;
}

* { box-sizing: border-box; }
body {
  margin: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  background: var(--bg);
  color: var(--text);
  font-size: 15px;
}

/* thin brand strip at very top */
body::before { content: ""; display: block; height: 4px; background: var(--red); }

header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 12px 20px;
  background: #ffffff;
  border-bottom: 1px solid var(--line);
  position: sticky;
  top: 0;
  z-index: 10;
}
header .brand { display: flex; align-items: center; gap: 14px; }
header .logo { height: 40px; width: auto; display: block; }
header .app-title { font-size: 15px; font-weight: 600; color: var(--text); letter-spacing: .2px; }
header h1 { font-size: 18px; margin: 0; color: var(--red); }
header .mode { font-size: 12px; color: var(--muted); background: var(--panel-2); border: 1px solid var(--line); padding: 4px 10px; border-radius: 20px; }
header .mode.live { color: #fff; background: var(--green); border-color: var(--green); }

nav {
  display: flex;
  gap: 4px;
  padding: 0 12px;
  background: #ffffff;
  border-bottom: 1px solid var(--line);
  overflow-x: auto;
}
nav button {
  background: none;
  border: none;
  color: var(--muted);
  padding: 13px 16px;
  cursor: pointer;
  font-size: 14px;
  font-weight: 500;
  border-bottom: 3px solid transparent;
  white-space: nowrap;
}
nav button:hover { color: var(--text); }
nav button.active { color: var(--red); border-bottom-color: var(--red); font-weight: 600; }

main { padding: 20px; max-width: 1120px; margin: 0 auto; }
.tab { display: none; }
.tab.active { display: block; }

.panel {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 18px;
  margin-bottom: 18px;
  box-shadow: 0 1px 2px rgba(20,30,45,.04);
}
.panel h2 { margin: 0 0 14px; font-size: 13px; text-transform: uppercase; letter-spacing: .6px; color: var(--red); font-weight: 700; }

.grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.grid .full { grid-column: 1 / -1; }
@media (max-width: 720px) { .grid { grid-template-columns: 1fr; } }

label { display: block; font-size: 12px; color: var(--muted); margin-bottom: 5px; font-weight: 500; }
input, select, textarea {
  width: 100%;
  background: #fff;
  border: 1px solid #cfd5de;
  border-radius: 8px;
  padding: 9px 11px;
  color: var(--text);
  font-size: 14px;
  font-family: inherit;
}
textarea { min-height: 70px; resize: vertical; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--red); box-shadow: 0 0 0 3px rgba(200,16,40,.12); }
input:disabled, select:disabled { background: var(--panel-2); color: var(--muted); }

.row-actions { margin-top: 14px; display: flex; gap: 8px; flex-wrap: wrap; }
button.btn {
  background: var(--red);
  color: #fff;
  border: none;
  border-radius: 8px;
  padding: 10px 18px;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
}
button.btn:hover { background: var(--red-dark); }
button.btn.small { padding: 7px 12px; font-size: 13px; }
button.btn.ghost { background: #fff; border: 1px solid #cfd5de; color: var(--text); }
button.btn.ghost:hover { background: var(--panel-2); }
a.btn { text-decoration: none; display: inline-block; }

.checkline { display: flex; align-items: center; gap: 8px; }
.checkline input { width: auto; }

.job {
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 13px 15px;
  margin-bottom: 10px;
  background: var(--panel-2);
}
.job .top { display: flex; justify-content: space-between; align-items: flex-start; gap: 10px; }
.job .jobno { font-weight: 700; font-size: 15px; }
.job .meta { color: var(--muted); font-size: 13px; margin-top: 3px; }
.job .details { margin-top: 8px; font-size: 14px; }
.job .history { margin-top: 10px; border-top: 1px dashed var(--line); padding-top: 8px; font-size: 12px; color: var(--muted); }

.tag { display: inline-block; padding: 2px 9px; border-radius: 20px; font-size: 12px; font-weight: 600; }
.tag.code { background: #e7eefb; color: var(--blue); }
.status { display: inline-block; padding: 3px 10px; border-radius: 20px; font-size: 12px; font-weight: 600; }
.status.pending { background: #fdf1dc; color: var(--amber); }
.status.assigned { background: #e7eefb; color: var(--blue); }
.status.dispatched { background: #e2f3ea; color: var(--green); }
.status.cleared { background: #edeff2; color: var(--muted); }

table { width: 100%; border-collapse: collapse; }
th, td { text-align: left; padding: 9px 8px; border-bottom: 1px solid var(--line); font-size: 14px; }
th { color: var(--muted); font-weight: 600; font-size: 12px; text-transform: uppercase; }
td input { padding: 6px 8px; }

.hint { font-size: 12px; color: var(--muted); margin-top: 6px; }
.empty { color: var(--muted); font-style: italic; padding: 10px 0; }

#toast {
  position: fixed; bottom: 22px; left: 50%; transform: translateX(-50%);
  background: #fff; border: 1px solid var(--line); color: var(--text);
  padding: 12px 20px; border-radius: 10px; font-size: 14px; opacity: 0; pointer-events: none;
  transition: opacity .2s; box-shadow: 0 6px 20px rgba(20,30,45,.15); z-index: 50;
}
#toast.show { opacity: 1; }
#toast.err { border-color: var(--red); border-left: 4px solid var(--red); }
#toast.ok { border-color: var(--green); border-left: 4px solid var(--green); }

.recipient-preview { font-size: 13px; color: var(--muted); margin-top: 8px; }
.recipient-preview b { color: var(--text); }

/* dashboard */
.dash { display: grid; grid-template-columns: repeat(5, 1fr); gap: 12px; margin-bottom: 18px; }
.dash .card { background: var(--panel); border: 1px solid var(--line); border-radius: 12px; padding: 14px 16px; text-align: center; box-shadow: 0 1px 2px rgba(20,30,45,.04); }
.dash .card .num { font-size: 30px; font-weight: 700; }
.dash .card .lbl { font-size: 12px; color: var(--muted); text-transform: uppercase; letter-spacing: .5px; margin-top: 4px; }
.dash .card.ready .num { color: var(--green); }
.dash .card.tasked .num { color: var(--amber); }
.dash .card.offline .num { color: var(--muted); }
.dash .card.active .num { color: var(--blue); }
.dash .card.cleared .num { color: var(--text); }
@media (max-width: 780px) { .dash { grid-template-columns: repeat(2, 1fr); } }

/* stages */
.stage { margin-bottom: 20px; }
.stage h3 { font-size: 14px; text-transform: uppercase; letter-spacing: .6px; margin: 0 0 10px; padding-left: 10px; border-left: 4px solid var(--line); }
.stage.newcall h3 { border-color: var(--red); color: var(--red); }
.stage.dispatched h3 { border-color: var(--amber); color: var(--amber); }
.stage.onscene h3 { border-color: var(--green); color: var(--green); }
.stage.cleared h3 { border-color: var(--muted); color: var(--muted); }

.badge-urgent { background: #fbe4e7; color: var(--red); padding: 2px 9px; border-radius: 20px; font-size: 12px; font-weight: 700; }
.badge-qas { background: #e7eefb; color: var(--blue); padding: 2px 9px; border-radius: 20px; font-size: 12px; font-weight: 600; }

.inline-checks { display: flex; gap: 20px; align-items: center; }
.inline-checks .checkline { margin: 0; }
.table-scroll { overflow-x: auto; }
.table-scroll table { min-width: 720px; }

/* topbar */
.topbar { display: flex; align-items: center; gap: 14px; padding: 10px 20px; background: #fff; border-bottom: 1px solid var(--line); flex-wrap: wrap; }
.topbar .spacer { flex: 1; }
.topbar select { width: auto; min-width: 200px; }
.topbar .who { font-size: 13px; color: var(--muted); }
.topbar .who b { color: var(--text); }
.topbar label { margin: 0; }

.pill { font-size: 11px; padding: 3px 9px; border-radius: 20px; background: var(--panel-2); color: var(--muted); font-weight: 600; text-transform: uppercase; letter-spacing: .3px; }
.pill.super { background: #fbe4e7; color: var(--red); }
.pill.admin { background: #fbe4e7; color: var(--red); }
.pill.advanced { background: #fdf1dc; color: var(--amber); }
.pill.basic { background: #edeff2; color: var(--muted); }
.pill.archived { background: #fdf1dc; color: var(--amber); }

/* login */
.login-wrap { max-width: 380px; margin: 10vh auto; }
.login-wrap .panel { text-align: left; padding: 26px; }
.login-wrap h1 { color: var(--red); font-size: 20px; margin: 0 0 4px; }
.login-wrap .err { color: var(--red); font-size: 13px; min-height: 18px; margin-top: 6px; }

.pick-list { display: flex; flex-wrap: wrap; gap: 6px 16px; margin: 6px 0; }
.pick-list label { display: flex; align-items: center; gap: 6px; margin: 0; color: var(--text); font-size: 13px; }
.pick-list input { width: auto; }
.pick-list .cby { color: var(--muted); }

.comments { margin-top: 10px; border-top: 1px dashed var(--line); padding-top: 8px; }
.comments .c { font-size: 13px; margin-bottom: 4px; }
.comments .c .cby { color: var(--muted); font-size: 11px; }
.comment-add { display: flex; gap: 6px; margin-top: 6px; }
.comment-add input { flex: 1; }

.phones { margin-top: 6px; }
.phone-row { display: flex; gap: 6px; margin-bottom: 4px; }
.phone-row input.lbl { max-width: 130px; }
.dispatch-box { margin-top: 12px; border-top: 1px dashed var(--line); padding-top: 10px; }
.dispatch-box h4 { margin: 0 0 6px; font-size: 12px; text-transform: uppercase; color: var(--muted); letter-spacing: .5px; }

/* ---- v4 additions ---- */
.header-right { display: flex; align-items: center; gap: 14px; }

.usermenu { position: relative; }
.usermenu-btn { display: flex; align-items: center; gap: 8px; background: var(--panel-2); border: 1px solid var(--line); border-radius: 24px; padding: 5px 12px 5px 5px; cursor: pointer; font-size: 13px; color: var(--text); }
.usermenu-btn:hover { background: #eef1f4; }
.usermenu-btn .caret { color: var(--muted); font-size: 11px; }
.avatar { width: 30px; height: 30px; border-radius: 50%; background: var(--red); color: #fff; font-weight: 700; font-size: 13px; display: flex; align-items: center; justify-content: center; overflow: hidden; flex: 0 0 auto; }
.avatar img { width: 100%; height: 100%; object-fit: cover; display: block; }
.usermenu-drop { position: absolute; right: 0; top: 46px; background: #fff; border: 1px solid var(--line); border-radius: 10px; box-shadow: 0 8px 26px rgba(20,30,45,.16); min-width: 190px; padding: 6px; display: none; z-index: 40; }
.usermenu-drop.open { display: block; }
.usermenu-drop button { display: block; width: 100%; text-align: left; background: none; border: none; padding: 9px 12px; border-radius: 7px; cursor: pointer; font-size: 14px; color: var(--text); }
.usermenu-drop button:hover { background: var(--panel-2); }

/* priority flags on job cards */
.job.pri-1 { border-left: 5px solid var(--red); }
.job.pri-2 { border-left: 5px solid var(--blue); }
.job.pri-3 { border-left: 5px solid var(--green); }
.badge-pri { background: var(--red); color: #fff; padding: 2px 9px; border-radius: 20px; font-size: 12px; font-weight: 800; letter-spacing: .3px; }
.badge-mid { background: #e7eefb; color: var(--blue); padding: 2px 9px; border-radius: 20px; font-size: 12px; font-weight: 700; }
.badge-lo { background: #e2f3ea; color: var(--green); padding: 2px 9px; border-radius: 20px; font-size: 12px; font-weight: 700; }

/* crew chips on a job */
.crewline { margin-top: 9px; display: flex; flex-wrap: wrap; gap: 6px; }
.crewchip { background: #e7eefb; color: var(--blue); border-radius: 20px; padding: 3px 10px; font-size: 12px; font-weight: 600; display: inline-flex; align-items: center; gap: 6px; }
.crewchip.down { background: #edeff2; color: var(--muted); text-decoration: line-through; }
.crewchip a { color: var(--red); cursor: pointer; font-weight: 800; text-decoration: none; }

/* cancelled stage heading */
.stage.cancelled h3 { border-color: var(--red); color: var(--red); }

/* comment textarea */
.comment-add textarea { flex: 1; min-height: 38px; }

/* dashboard bars */
.dash2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 780px) { .dash2 { grid-template-columns: 1fr; } }
.barrow { display: flex; align-items: center; gap: 10px; margin: 7px 0; font-size: 13px; }
.barlbl { width: 130px; flex: 0 0 auto; color: var(--muted); }
.bartrack { flex: 1; background: var(--panel-2); border-radius: 20px; height: 14px; overflow: hidden; }
.barfill { display: block; height: 100%; background: var(--blue); border-radius: 20px; }
.barfill.red { background: var(--red); } .barfill.blue { background: var(--blue); } .barfill.green { background: var(--green); }
.barfill.amber { background: var(--amber); } .barfill.grey { background: #9aa3b0; }
.barfill.newcall { background: var(--red); } .barfill.dispatched { background: var(--amber); } .barfill.onscene { background: var(--green); }
.barfill.cleared { background: #9aa3b0; } .barfill.cancelled { background: var(--red); }
.barval { width: 26px; text-align: right; font-weight: 700; }

.jobno { margin-right: 6px; }

.btn.danger { color: var(--red); border-color: var(--red); }
.btn.danger:hover { background: var(--red); color: #fff; }